Get in Touch

We're here to help you navigate your financial journey. Whether you have questions about our tools, need technical support, or want to explore partnership opportunities, our team is ready to assist.

Contact Information

Office Address

9 18th Ave, Gonubie
East London, 5257
South Africa

Phone Support

+27 13 243 7206
Available during business hours

Email Support

info@janvexooffice.com
We respond within 24 hours

Business Hours & Availability

Monday 08:00 - 17:00 Open

Tuesday 08:00 - 17:00 Open

Wednesday 08:00 - 17:00 Open

Thursday 08:00 - 17:00 Open

Friday 08:00 - 16:00 Open

Saturday 09:00 - 13:00 Limited

Sunday Closed Closed

Time Zone: South Africa Standard Time (SAST) - UTC+2
Emergency technical support available 24/7 via email

Send us a Message

What type of inquiry is this?

Technical Support

Sales & Pricing

Partnership

General Question

Subject Category

Your Name

Email Address

Phone Number (Optional)

Message Details

Preferred Contact Method

What to Expect

Quick Response

We acknowledge all inquiries within 2 hours during business hours. You'll receive a confirmation email with your ticket number.

Response: 2 hours

Detailed Resolution

Technical issues get priority attention with our specialists. Most problems are resolved within 24 hours with comprehensive follow-up.

Resolution: 24 hours

Expert Support

Complex inquiries are escalated to our senior team members who specialize in financial analysis and system integration.

Escalation: Same day